How to use my own domain name

By default, your Flectra Online instance and website have a .flectra.com domain name, for both the URL and the emails. But you can change to a custom one (e.g. www.yourcompany.com).

What is a good domain name

Your website address is as important to your branding as the name of your business or organization, so put some thought into changing it for a proper domain. Here are some tips:

  • Simple and obvious

  • Easy to remember and spell

  • The shorter the better

  • Avoid special characters

  • Aim for a .com and/or your country extension

Read more: How to Choose a Domain Name for Maximum SEO

How to buy a domain name

Buy your domain name at a popular registrar:

Note

Steps to buy a domain name are pretty much straight forward. In case of issue, check out those easy tutorials:

Feel free to buy an email server to have email addresses using your domain name. However don’t buy any extra service to create or host your website. This is Flectra’s job!

How to apply my domain name to my Flectra instance

First let’s authorize the redirection (yourcompany.com -> yourcompany.flectra.com):

  • Open your Flectra.com account from your homepage.

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  • Go to the Manage Databases page.

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  • Click on Domains to the right of the database you would like to redirect.

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  • A database domain prompt will appear. Enter your custom domain (e.g. www.yourcompany.com).

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We can now apply the redirection from your domain name’s manager account:

  • Log in to your account and search for the DNS Zones management page.

  • Create a CNAME record www.yourdomain.com pointing to mywebsite.flectra.com. If you want to use the naked domain (e.g. yourdomain.com), you need to redirect yourdomain.com to www.yourdomain.com.

Note

Here are some specific guidelines to create a CNAME record:

How to enable SSL (HTTPS) for my Flectra instance

Until recently, Flectra users needed to use a third-party CDN service provider such as CloudFlare to enable SSL.

It is not required anymore: Flectra generates the certificate for you automatically, using integration with Let’s Encrypt Certificate Authority and ACME protocol. In order to get this, simply add your domain name in your customer portal (a separate certificate is generated for each domain name specified).

Warning

Please note that the certificate generation may take up to 24h.

If you already use CloudFlare or a similar service, you can keep using it or simply change for Flectra. The choice is yours.

How to make sure that all my URLs use my custom domain?

To set up the root URL of your website and of all the links sent in emails, you can ask an administrator of your database (any user in the Settings group) to perform a login from the login screen. It’s as simple as that!

If you want to do it manually, you can go to Settings ‣ Technical ‣ System Parameters . Find the entry called web.base.url (you can create it if it does not exist) and enter the full URL of your website, like https://www.myodoowebsite.com.

Warning

The URL must include the protocol (https:// or http://) and must not end by a slash (/).

If you want to block the root URL update when an administrator logs in, you can add a System Parameter called web.base.url.freeze with its value set to True.

My website is indexed twice by Google

If you set up a custom domain mydomain.com name for mydatabase.flectra.com, Google indexes your website under both names. This is a limitation of the Flectra cloud platforms/